---
title: "Adding Additional Teams Channels to an Agent"
description: "Summary"
canonical_url: "https://help.brainfi.sh/articles/adding-additional-teams-channels-to-an-agent-ZTrpfiYVcA"
md_url: "https://help.brainfi.sh/articles/adding-additional-teams-channels-to-an-agent-ZTrpfiYVcA.md"
---
# Adding Additional Teams Channels to an Agent

## Summary

This article outlines the process of adding multiple Microsoft Teams channels to a single Brainfish agent. It covers selecting existing channels, creating new channels in Teams for use with the agent, and handling multiple workspaces.

## When to Use This

Follow these steps when you have already connected an agent to Teams but want to expand its availability to other channels, or when you have created a new channel in Teams that you want to link to your agent.

## Step-by-Step Instructions


1. **Initiate Channel Connection**: In the Teams Agent settings, click the **Connect to Channel** button.
2. **Select a Channel**: A list of available channels from your integrated Teams workspace will appear. Select the channel you wish to add.
3. **Creating a New Channel (if needed)**:
   * If the channel you want doesn't exist, go to Microsoft Teams and create a new channel.
   * **Important**: Ensure you select **Standard** as the channel type. Private channels are currently not supported.
   * Once created, return to the Brainfish interface and refresh the page or reload the channel list to see the new channel.
4. **Connect the Agent**: Select the newly created channel from the list and confirm the connection. If prompted, select the specific agent you wish to link.
5. **Verify the Link**: The new channel will appear in your "Connected" list. Go to Teams, tag the bot in the new channel, and ask a question to ensure it is responding correctly.

## Common Questions

**Can I connect channels from different workspaces?** Yes. If your integration spans multiple workspaces, the "Add channel" modal will allow you to select the specific workspace and then the relevant channel within it.

[Screen Recording 2026-03-13 at 9.43.25 am.mov 1920x1080](https://help.brainfi.sh/api/attachments.redirect?id=a4e10f18-1199-488c-8f89-18654388ea0a&start=141&end=292)