Configuring Advanced Agent Settings

Introduction

This guide covers the advanced configuration options available for fine-tuning the agent's technical behavior and integration. These settings are intended for administrators and are located in the "Advanced Settings (Super Admin)" section.

Steps

1. From the agent configuration page, scroll down and expand the Advanced Settings (Super Admin) section.
2. Optionally assign a CSS class name for custom styling of the embedded agent.
3. Choose the Agent version from the dropdown menu to control which runtime or feature set the agent uses.
4. Toggle various behaviors such as:
   • Enable tracking – control whether analytics and user interaction tracking are enabled for this agent.
   • Hide answers – suppress displaying generated answers in the UI (useful for testing or special workflows).
   • Hide feedback – remove thumbs up/down or similar feedback controls from the agent interface.
   • Enable follow-up questions – allow the agent to prompt users with additional suggested questions.
5. Customize the instructional/system text for different states, such as:
   • Loading text while the agent initializes.
   • Text shown while an answer is being generated.
   • Any other status or helper messages exposed in this section.
6. Adjust the Temperature setting to control the randomness/creativity of the AI's responses. Lower values result in more focused and deterministic answers; higher values can produce more varied or exploratory responses.
7. At the bottom of this section, view the entire agent configuration as a raw JSON config object. This can be copied for debugging, backup, or programmatic configuration purposes.

Summary

The Advanced Settings panel provides administrators with deep control over the agent's technical operations and presentation. Key capabilities include:

• Assigning CSS class names for targeted styling.
• Selecting the appropriate agent version.
• Toggling tracking, answer visibility, feedback collection, and follow-up questions.
• Customizing system and status messages.
• Controlling response creativity via the Temperature setting.
• Inspecting the full agent configuration in JSON format for advanced debugging or integration workflows.