---
title: "Connecting the Front Integration"
description: "Summary"
canonical_url: "https://help.brainfi.sh/articles/connecting-the-front-integration-KJp66W7DKn"
md_url: "https://help.brainfi.sh/articles/connecting-the-front-integration-KJp66W7DKn.md"
---
# Connecting the Front Integration

## Summary

This section covers the initial setup required to connect your Front account to the platform. You will need a valid API token from Front to complete this process.

## Key Points

* The integration uses an API Token rather than OAuth.
* You must select specific channels (inboxes) to load them for use in actions.
* Loading channels separately helps manage API rate limits efficiently.

## Step-by-Step Instructions


1. Navigate to **Settings** on the dashboard.
2. Click on **Integrations**.
3. Locate the **Front Ticket** integration option.
4. Enter your **API Token** in the provided field.
5. Click **Connect to Front** to authenticate.
6. Once connected, a list of available channels will load. Select the specific channels (e.g., email inboxes) you want to use for sending copies or creating tickets.
7. Click **Save Settings** to finalize the connection.

[Screen Recording 2026-03-10 at 10.02.34 PM.mov 3024x1964](https://help.brainfi.sh/api/attachments.redirect?id=eb321dcd-81b0-41ce-9a0b-57bdf3066127&start=30&end=91)