---
title: "Help Center"
description: "A Brainfish Help Center is a hosted website that surfaces your knowledge base to customers, with an embedded AI agent at the top of every page. You can run one default help center, or several — branded, segmented, and authenticated independently."
canonical_url: "https://help.brainfi.sh/articles/help-center-Cf6kyAsfiT"
md_url: "https://help.brainfi.sh/articles/help-center-Cf6kyAsfiT.md"
---
# Help Center

A Brainfish Help Center is a hosted website that surfaces your knowledge base to customers, with an embedded AI agent at the top of every page. You can run one default help center, or several — branded, segmented, and authenticated independently.

## What you get

* A hosted site at `yoursubdomain.brainfi.sh`, with optional **custom domain** support.
* Full **branding**: theme, logo, colors, custom CSS, custom fonts.
* A built-in **Help Center Agent** that answers questions and cites the underlying articles.
* **Region segmentation**, so US / EU / AU visitors see region-specific content.
* **301 redirect rules** to migrate from another platform without breaking SEO.
* **Authenticated help centers** for private documentation, gated by JWT.
* **Multiple help centers** per workspace for different products, audiences, or geographies.

## Articles in this section

* [Applying Custom Fonts to Your Help Center (Including CDN/Cache Behavior)](/articles/applying-custom-fonts-to-your-help-center-including-cdncache-behavior-IFdvXXkxJ6)
* [Authenticated help centers](/articles/authenticated-help-centers-bepb7NLdHM)
* [Citation Configuration and Behavior in Brainfish Search Responses](/articles/citation-configuration-and-behavior-in-brainfish-search-responses-RgkWt3biV0)
* [Configuration options not appearing in Help Center?](/articles/configuration-options-not-appearing-in-help-center-5gxHhvuM9W)
* [Configuring Region Segmentation for Agents](/articles/configuring-region-segmentation-for-agents-a5FxDPHxFi)
* [Creating URL Redirect Rules for Ambient Knowledge](/articles/creating-url-redirect-rules-for-ambient-knowledge-UnqVaSuZS2)
* [Custom Links](/articles/custom-links-aqulqvQVGH)
* [Customising Brainfish for Your Brand: Personalising the User Interface for Help Center](/articles/customising-brainfish-for-your-brand-personalising-the-user-interface-for-help-center-TSiVf44ZhV)
* [Domain Configuration](/articles/domain-configuration-1uj2zqFvNV)
  * [How to Set Up a Custom Domain](/articles/how-to-set-up-a-custom-domain-GyHOrF2LqX)
* [How endpoints are ordered in your API Reference](/articles/how-endpoints-are-ordered-in-your-api-reference-bG0Z93R2sL)
* [How to Create a Custom Home Page for Sidebar Layout](/articles/how-to-create-a-custom-home-page-for-sidebar-layout-YtP2IWscuP)
* [How to Preview the Help Center](/articles/how-to-preview-the-help-center-1zPYEqTf4e)
* [How to Set Up 301 Redirects in Help Center](/articles/how-to-set-up-301-redirects-in-help-center-5rqyytOGAN)
* [How to Set Up Multiple Help Centers in Brainfish](/articles/how-to-set-up-multiple-help-centers-in-brainfish-KJOa2l4dQR)
* [How to enable Region Segmentation](/articles/how-to-enable-region-segmentation-7NU85bUPvM)
* [Knowledge Grouping: Segmenting Answers](/articles/knowledge-grouping-segmenting-answers-ioL5cAavUA)
* [Navigate to a specific region](/articles/navigate-to-a-specific-region-CAZAa7bel2)

## When to use a Help Center vs an embedded widget

| Choose | If you want |
|----|----|
| **Help Center** | A standalone documentation site at your own URL, indexed by Google, with full branding and a built-in AI agent. |
| **Web Widget** | The agent inside your product or marketing site, layered on existing UI. |
| **Both** | Most teams run a public Help Center *and* embed a widget in-product, sharing the same knowledge. |

## Related sections

* [Agents](/articles/agents-ryGZuSEuZJ) — configure the Help Center Agent that powers the site.
* [Widgets & Deployment](/articles/widgets-deployment-wZPkxMx6q0) — embed the agent in your product instead of (or alongside) a Help Center.