---
title: "Knowledge basics"
description: "Knowledge basics"
canonical_url: "https://help.brainfi.sh/articles/knowledge-basics-7fA1AsrACV"
md_url: "https://help.brainfi.sh/articles/knowledge-basics-7fA1AsrACV.md"
---
# Knowledge basics

New to Brainfish? Start here. This section covers the building blocks of your knowledge base — articles, collections, and templates — and how they fit together to power your AI agent and your public help center.

## What's in this section

* **Articles 101** — what an article is, how it's structured, and how to create one.

* **Collections 101** — how collections group your articles, control visibility, and shape your public help center.

* **Knowledge Templates** — pre-built templates you can use to jump-start common article types.

Once you understand the basics here, move on to **Writing & editing articles** to learn how to author great content, **External data sources** to pull in knowledge from other tools, or **Managing your knowledge base** for day-to-day admin.