Managing your knowledge base
1min read
Day-to-day operations for keeping your Brainfish knowledge base healthy as it grows. Use this section for admin work: managing the articles you already have, importing or exporting in bulk, migrating from another tool, and setting up team-scoped instances.
Article operations
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How to Manage Your Knowledge Base Articles — overview of the article management dashboard and bulk actions.
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How to Export and Import Articles from Brainfish CMS — back up your articles or move them between instances.
Migrating & scaling
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Migrating and Bulk-Importing Content — bring content in from Salesforce manual, ReadTheDocs, Zoho, and other sources that don't have a native sync.
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Setting Up and Managing Team-Specific Knowledge Instances — give each team their own scoped knowledge base.
