Adding and Configuring Variable Content Blocks
1min read
Summary
Learn how to insert a variable content block into your article and assign it to a specific Help Center.
When to Use This
Use these steps when you need to add audience-specific information, such as region-specific payment instructions, to an article.
Step-by-Step Instructions
- Open the editor and navigate to the location where you want to add the block.
- Type
/variableor use the add menu to insert a new Variable content block. - Click the dropdown menu at the top left of the block (which defaults to "Default").
- Select the specific Help Center where you want this content to appear.
- Type your content into the block and apply any desired text formatting, such as bold, italics, or bullet points.
Common Questions
Can I add multiple variable blocks to the same article?
Yes, you can add as many variable blocks as you need to cater to different Help Centers.
Troubleshooting Tips
The variable block isn't appearing for my users
Make sure you have selected a specific Help Center from the dropdown menu, rather than leaving it on the default setting.