Adding Generic Content Alongside Variable Blocks
1min read
Summary
You can combine variable content blocks with generic text that is visible to all users.
When to Use This
Use this when your article contains general information applicable to everyone, alongside specific details meant only for certain Help Centers.
Step-by-Step Instructions
- Open the editor and locate your existing variable content blocks.
- Click outside of any variable content block to return to the standard editor view.
- Type your generic information into the standard text area. This text will be shown to everyone viewing the article.
Common Questions
Who can see generic content?
Generic content placed outside of variable blocks is visible to all users across all Help Centers.
Troubleshooting Tips
My generic text is hidden from some users
Check to ensure you haven't accidentally typed your generic text inside one of the variable content blocks.