How to Add a Knowledge Source to an Agent

Introduction

This article will guide you through the process of adding a new knowledge source to an agent. By adding knowledge sources, you can expand the information an agent can draw from to answer user queries.

Steps

1. From the Agents page, select the agent to which you want to add a knowledge source.
2. On the agent's configuration page, scroll down to the Knowledge Settings section.
3. In the Select knowledge sources field, you can either choose from a list of existing sources or add a new one.
4. Once you've selected the desired knowledge source, it will be added to the agent's configuration.
5. Click the Save Changes button to apply the new knowledge source.

Summary

Adding a knowledge source is a straightforward process. Navigate to the agent's settings, find the Knowledge Settings section, select your desired source, and save. This enhances the agent's capabilities by giving it access to more information.