Pricing
At Brainfish, we offer predictable and fair pricing designed to grow with your outcomes. Our model is built around a comprehensive core platform, with optional add-ons to suit specific business needs.
1. The Core Platform
Every Brainfish subscription begins with the Platform. This provides everything you need to transform your self-service from a laggard to a growth engine.
- Cost: Starts at $1,500 USD / month
- What’s Included:
- 5 Platform Seats: For your admin and support team.
- 5,000 Queries / Month: AI-generated answers for your customers.
- Dedicated Account Manager: Personalized support for your success.
Solutions Included in the Core Platform:
- AI Support Agents: Automated, intelligent responses for customer inquiries.
- Auto-Updating Docs: Keep your knowledge base current automatically.
- Internal AI Copilot: Assist your support agents in real-time.
- Proactive Nudges: Engage users before they run into issues.
- Customer Analytics: Deep insights into what your customers are asking.
2. Customizable Add-Ons
Tailor your plan by adding specific capabilities as your business requires them. Note: Add-ons are priced separately.
| Add-On | Description | Pricing Model |
|---|---|---|
| AI Actions | Automate workflows and solve advanced tasks (e.g., API calls, tool calls, frontend callbacks). | Purchase in buckets of 5 actions. |
| Integrations | Connect 3rd-party knowledge sources, distribution channels, and data warehouses. | Request Pricing. |
| Localization | AI-powered support in 100+ languages, including real-time translation and region-specific content. | Request Pricing. |
| More Seats & Queries | Scale your usage limits as you grow. Add extra admin/editor seats or blocks of 1,000 queries. | Request Pricing. |
3. Specialized Plans
We offer tailored engagement models for companies at specific stages of growth.
For Startups
Designed for lean teams who need a cutting-edge experience without the enterprise price tag immediately.
- Benefits: Lower annual commitment, scales as you grow.
- How to Buy: Reach Out For Pricing Options
For Enterprises
For larger organizations requiring maximum flexibility, control, and security.
- Benefits: Custom scope & pricing, MSA support, SSO support, and localized hosting options.
- How to Buy: Reach Out For Pricing Options
4. Frequently Asked Questions (FAQ)
Q: Do you offer a free trial?
A: Yes, you can "Get Started For Free" to test the platform capabilities.
Q: What counts as a "Query"?
A: A query is counted when Brainfish generates an answer for a user session (e.g., a customer asks a question and the AI responds).
Q: Can I connect Brainfish to my existing system?
A: Yes. Basic connectivity is available, and advanced 3rd-party connections can be added via the Integrations add-on.
Q: Is there a plan for early-stage companies/ if I don’t have budget?
A: Yes, our Startup Plan is designed specifically for lean teams with a lower annual commitment.
Ready to upgrade?
- Book a Demo: Speak with our team to see how Brainfish fits your workflow.
- Get Started for Free: Try the platform today.